Refund & Reshipment Policy

Lost or Undelivered Packages

We guarantee the delivery of your medication. If your package is lost in transit, seized, or delayed beyond a reasonable timeframe (typically 7 business days past the expected delivery date), you are fully covered by our delivery guarantee.

• Free Reshipment: We will immediately dispatch a replacement package via Express Overnight shipping at no additional cost to you.
• Full Refund: If you prefer not to receive a replacement, we will issue a 100% full refund to your original payment method.

Damaged or Incorrect Items

Every order is carefully inspected and packed in factory-sealed blister packs before shipping. If your package arrives damaged, or if you receive an incorrect dosage or quantity, please notify us immediately.

To process a claim for damaged or incorrect items, we may require a clear photograph of the package and its contents. Once verified, we will arrange for a free express reshipment of the correct items or provide a full refund.

Cancellations

Because we pride ourselves on rapid fulfillment, orders are often processed within minutes. You may cancel your order for a full refund only if it has not yet been shipped.

If you need to cancel, please call our 24/7 support line immediately. Once an order has received a tracking number and left our facility, it cannot be canceled.

Refund Processing Times

If a refund is approved, it will be processed immediately by our billing department. The time it takes for the funds to appear in your account depends on your payment method:

• Credit/Debit Cards: Typically 3 to 5 business days, depending on your bank.
• PayPal / CashApp / Zelle: Usually within 24 hours.
• Cryptocurrency (Bitcoin): Processed within 2-4 hours to your provided wallet address, subject to network confirmations.